ENTERPRISE NHL FAN VILLAGE

Hockey fans are invited to join the National Hockey League® (NHL®) and its corporate partners at Enterprise NHL Fan Village, the official fan festival of the 2024 Discover NHL Winter Classic®. This FREE hockey festival will be open on Sunday, December 31^st at the conclusion of the Seahawks game (currently scheduled to kickoff at 1:00PM) until 8:00PM and on Monday, January 1st from 9:00AM - 11:30AM & 3:00PM - 7:00PM. Located in the North Lot of Lumen Field, Enterprise NHL Fan Village will offer fans of all ages family-friendly hockey interactive games and attractions, special appearances, and the chance to take a picture with the Stanley Cup®! Please visit the Fan Village page for more information! All fans WILL BE REQUIRED to enroll for this free festival prior to entry.

NHL Fan Code of Conduct

The NHL, our Member Clubs, and our Players believe that the best hockey experiences happen in environments that are inclusive, safe, and respectful.

NHL fans play an important role in shaping these environments through the manner in which they support their teams and express their passion for the game. In this regard, we expect that fans also fully support the values of respect, inclusion, and safety at all times through their words, actions, and interactions with other fans, arena staff, Club and event personnel, Players, Coaches and Officials while attending all NHL games and events.

Respect: Fans are expected to show respect for the game-day experience of others. This includes by refraining from foul or obscene language or behavior and any other consistent and/or pervasive conduct that could negatively impact other fans’ enjoyment of the game.

Inclusion: We are committed to ensuring that all NHL venues are inclusive and harassment-free environments for all fans. Language, gestures, behavior, clothing, signs, or other personal expressions that negatively reference or demean a specific race, ethnicity, gender/gender identity, sexual orientation, religion, disability status, or other identity-based characteristic will not be tolerated. Such conduct is strictly prohibited regardless of whether it directly or indirectly references a particular individual or a group of individuals.

Safety: The physical well-being of fans, Players, and arena staff is a top priority. Any disruptive, irresponsible, and/or illegal behaviors that threaten the physical well-being of others are forbidden. This includes participating in or instigating altercations (physical or verbal), throwing objects, or engaging in other inappropriate or destructive behaviors by reason of intoxication, chemical impairment, or otherwise.

Empowerment: If you experience or witness a violation of this Policy, we encourage you to promptly contact and advise a member of the guest services team or security personnel on-site at the event in question. NHL fans themselves are often the ones who are best positioned to foster, create, and maintain respectful, inclusive, and safe environments. If fans “see something,” they should “say something.”

Anyone who is determined to have engaged in conduct contrary to the values of the League, its Member Clubs and/or its Players, and which otherwise violates this Policy, will be subject to penalties including, but not limited to: possible seat relocation, ejection, suspension and/or a lifetime ban from future NHL events.

This Code applies at NHL arenas and all associated team premises, both indoors and outdoors, as well as at all League and/or Club sanctioned events.

Accessibility

Reserved seating areas for guests utilizing a wheelchair, scooter, or for those with mobility limitations are located throughout T-Mobile Park.

Alcohol Policies

• All guests purchasing alcohol must be at least 21 years of age and present a valid ID.
• No alcohol will be sold to guests who appear intoxicated.
• There will be a limit of two (2) alcoholic beverages per transaction.
• We reserve the right to suspend alcohol sales at our discretion.
• Guests who are found possessing alcohol without proof of being at least 21 years of age may be ejected.
• Guests passing alcohol to minors will be ejected and subject to arrest.
• We reserve the right to refuse the sale of alcohol to anyone.
• Alcoholic beverages may not be brought beyond any security screening area. Any attempt to bring outside alcoholic beverages into Enterprise NHL Fan Village or T-Mobile Park will be considered a violation of the NHL Fan Code of Conduct and may result in the guest being ejected, arrested and/or tickets being revoked.
• Alcoholic beverages are not permitted to leave Enterprise NHL Fan Village or T-Mobile Park.
• Spirits are only permitted in the following designated areas within T-Mobile Park: The ’Pen, Edgar’s Cantina, Hit It Here Café & Bar, Trident Deck, Terrace Club, Suites, and Press Club.
• Alcohol will be sold at the NHL Fan Village. Alcohol sales will be discontinued at 8:00PM on Sunday, December 31^st and at 7:00PM on Monday, January 1^st (alcohol sales will be paused from 11:30AM until 3:00PM during the 2024 Discover NHL Winter Classic)
• All alcohol sales within T-Mobile Park will be discontinued at the beginning of the third period.
• We reserve the right to modify policies at any time.

ATMs/Cashless

T-Mobile Park is cashless - contactless transactions help reduce the amount of time spent waiting in line for orders. The Mariners Garage and all retail and food and beverage purchases can be made with debit or credit cards or mobile payment services such as Google Wallet and Apple Pay. Eight kiosks are located around the ballpark to convert cash to pre-paid debit cards. The kiosks are free to use, and cards can be loaded with any amount up to $500. Debit cards can be used at any business that accepts credit or debit cards, including those outside T-Mobile Park. For guest’s convenience, eight Cash to Card kiosks are located near the following sections: Section 116, 144, 226, 331, The 'Pen, and The Seattle Mariners’ Team Store.

Bag Policy and Medical Device Bags

Bags must be 4”x6”x1.5” or smaller (the size of a small purse or clutch). Clear bags, backpacks, duffel bags, tote bags, oversized purses, and other similar style bags as well as hard-sided coolers are NOT permitted in T-Mobile Park. Exceptions will only be made for diaper bags and bags containing essential medical equipment. All bags will be subject to a security screening. Please pay close attention to the prohibited items listed below.

Please note this is a change from the standard T-Mobile Park bag policy for Seattle Mariners game and other events at the ballpark.

Banners & Signs

Flags, banners, signs, or other items that may obstruct any sight line are prohibited. The Mariners and the NHL reserve the right to remove any item deemed to obstruct a sight line at any time.

Child Seat Policy

Children aged 2 and under do not require a ticket to attend the Game provided they sit on the lap of an accompanying, ticketed adult.

Concessions

Food and beverage sales will be available during the Game throughout T-Mobile Park. All alcohol sales will be discontinued at the beginning of the third period. All concession stands are cashless.

Emergency

“If you see something, say something!”

T-Mobile Park Team Members have been trained in emergency preparedness including the appropriate ways to safely clear guests from the ballpark. Should an emergency evacuation be necessary, information would be displayed on the video board, and announced on the assistive listening devices and public address system.

First Aid

First Aid Stations are located at Sections 128 and 329 and are staffed by Seattle Fire Department Medics. If Guests need immediate assistance, please notify any T-Mobile Park Team Member or visit the nearest First Aid Station. Minors (under the age of 18) should be accompanied by an adult in order to receive treatment.

First Aid will also be available at the Enterprise NHL Fan Village.

Gate Information

All ballpark gates will open at 10:00AM on Game Day. Guests should enter T-Mobile Park through the gate displayed on their mobile ticket.

Lost and Found – Items & Guests

If any guests misplaces an item or becomes separated from their party, please proceed to a Guest Service Center located in T-Mobile Park. After the Game, guests can call (206) 346-4000 for assistance regarding lost items. Items will be kept for 14 days before being donated to charity.

Merchandise

Officially licensed NHL merchandise is available at retail locations and novelty shops located in T- Mobile Park and Enterprise NHL Fan Village. Visit any one of these locations for the widest selection of 2024 Discover NHL Winter Classic jerseys, apparel, hats and souvenirs.

Mobile Entry

Please access and download your mobile ticket to your iPhone Wallet or Google Wallet before heading to the Game.

Please have your mobile ticket pulled up on your phone as you approach the ticket turnstile. If you need assistance with your mobile tickets on Game Day, please visit the windows at the NHL Ticket Offices (see Ticket Office Locations below). Proper photo identification is required to assist with any mobile ticket resolution.

Nursing Mothers & Baby Changing Areas

As a convenience to our Guests with small children, baby-changing tables are located in most restrooms throughout the ballpark. Also, a Nursing Lounge is available at Section 128 of the ballpark.

Parking & Public Transportation

• Transit Go - Ticketholders to this event can claim up to 800 Transit GO Rewards points, redeemable for free mobile transit tickets or credits on local bike-share and scooter-share services. You can also use these points to access free transit tickets to take local bus, LINK light rail, Sounder rail, streetcar, or water taxi service to the 2024 Discover NHL Winter Classic^® at T-Mobile Park on January 1, 2024.

  Download the Transit GO Ticket app and follow the instructions below to claim and redeem your Rewards points. If you are new to the Transit GO Rewards program, you will also earn an additional 800 points, just for signing up!

• Click this link on your mobile phone. You will be automatically directed to the Transit GO Rewards section of the Transit GO Ticket app.^

• Enter Rewards code: Classic24 and you will receive a confirmation message.
• On Saturday, December 30th, 800 rewards points will be added to your points balance.^^
• Go to the “Redeem” section of the app, select the transit ticket of your choice, and tap “redeem”.
• Your transit ticket will now be available in the “Use” section of the Transit GO Ticket App, located in the lower left-hand corner of the screen.

• Activate your ticket before boarding transit and enjoy your ride to the NHL Winter Classic^®!

  If you're the ticket holder for a group, you can share the link and Rewards code swith other members of your party so that they can get tickets, too. 

  -- Remember, all youth ride free –

  Download App (Apple)

  Download App (Android)

  ^If you don’t have the Transit GO Ticket app installed on your phone, selecting the link above will direct you to the App Store or Google Play Store to download and open the app, where you will be directed to create your Transit GO Ticket account and sign up for the Transit GO Rewards program. After signing up, please follow steps 2-5. By Clicking and Downloading, you are agreeing to the Transit GO Terms and Conditions and Privacy Policy.

  ^^Unused points from this promotion will expire at 11:59 PM PST on 1/2/2024.

• Parking - Limited parking will be available in the Mariners Garage. Information regarding the Mariners Garage may be found at
  https://www.mlb.com/mariners/tickets/parking.

• Public Transportation - The Link Light Rail and public transportation is highly recommended for travel to and from T-Mobile Park on Game Day. Information regarding the Link Light Rail and other public transportation options may be found at the links below -
  https://www.mlb.com/mariners/ballpark/transportation/transit
  https://www.mlb.com/mariners/ballpark/transportation/link-light-rail

• Alternate Transportation – Free bicycle parking is available around T-Mobile Park. Information regarding bicycle parking and walking options may be found at
  https://www.mlb.com/mariners/ballpark/transportation/alternate-transportation.

NHL Prohibited Items

Below is a list of items that will not be permitted into T-Mobile Park and the Enterprise NHL Fan Village. Any prohibited items left at the screening area shall be considered surrendered and will be discarded. Guests will not be able to retrieve any surrendered items. The NHL reserves the right to prohibit any item not on the below list if deemed unsuitable for entry or in the interest of public safety.

1. Aerosol containers/bottles (i.e. hairspray, sunscreen, shaving cream, air freshener, spray paint, etc.)
2. Marijuana (including medical marijuana) and illegal substances
3. Animals (other than service animals)
4. Bags larger than 4”x6”x1.5” in size
5. Brooms
6. Chairs, stools or bleacher seat backs containing metal
7. Cameras and equipment – Professional audio/visual equipment, cameras six inches or larger with the lens fully extended, tripods, monopods, extendable gimbals and selfie sticks. Consumer rated cameras and video cameras are permitted but cannot be used to reproduce the Game and must not interfere with other guests’ enjoyment of the Game
8. Drones or any unmanned aerial device
9. Firecrackers or fireworks
10. Firearms, including those held by lawfully licensed individuals or off-duty police officers of any law enforcement agency or jurisdiction. This restriction includes ammunition.
11. Hoverboards/skateboards/roller skates/roller blades
12. Knives, box cutters, tools of any kind (including Leatherman), or any item that could be used as a weapon
13. Pepper spray or mace
14. Outside beverages of any kind, including alcoholic beverages, soda or coffee; however sealed, clear plastic water bottles up to 32oz., baby bottles, beverages related to medical needs, and unopened, soft-sided single serve containers like juice boxes will be permitted once screened. Guests may also bring in one empty plastic reusable bottle 32oz. or smaller
15. Balloons/Inflatables, balls, frisbees, or other projectiles
16. Hard-sided coolers
17. Noise-making devices
18. Laser pointers or similar devices that may be used to disrupt play
19. Costumes
20. Clothing items determined offensive by the NHL
21. Any other item deemed potentially dangerous or unsuitable for entry by ballpark security personnel

Guests will have the option of either surrendering the prohibited item at the screening area or leaving (prior to having your mobile ticket scanned) and then returning without the prohibited item prior to entering T-Mobile Park or Enterprise NHL Fan Village.

Re-Entry Policy

Re-entry into the 2024 Discover NHL Winter Classic is not permitted once your mobile ticket has been scanned.

Rideshare/Taxi Services

The Mariners Rideshare Lot is located just east of T-Mobile Park on 3rd Avenue between Holgate and Royal Brougham, providing a convenient drop-off and pick-up spot for guests using Uber or Lyft before and after the Game. Signage is located along the pathways to direct guests to or from the Rideshare Lot and there are also ambassadors located in key positions to help provide directions.

Security Screening

All guests entering T-Mobile Park and Enterprise NHL Fan Village will be subject to screening through the use of metal detectors. All persons, bags, and personal items are subject to inspection before entry will be permitted. Failure to consent to a search will result in denial of entry.

Smoking

In compliance with the Washington Clean Air Act, T-Mobile Park is a no-smoking venue (including marijuana, chewing tobacco and electronic cigarettes). Smoking is not permitted in any location inside the ballpark or within 25 feet of all entrances, windows and ventilation intakes.

Social Media

Join the conversation on x (formerly Twitter), Facebook and Instagram by tagging your photos using NHL #WinterClassic.

Strollers

Strollers, wheelchairs and other mobility products may be stored at the Guest Service Centers at Section 128 or 329 of T-Mobile Park. A Guest Experience Host can provide a claim-check ticket and store these items during the Game. Storage is not available for coats or other personal items. The Mariners and the NHL have no liability for any lost or stolen items.

Ticket Office Locations

The main NHL Ticket Office, located on Edgar Martinez Drive S. and First Avenue S – adjacent to the Home Plate Gate and a secondary NHL Ticket Office, located near the Left Field Gate, will be open on Game day from 9:30AM through the start of the second period.

Ticket Refund Policy

Please follow the link for more information on the 2024 Discover NHL Winter Classic ticket refund policy – https://www.nhl.com/info/2024-winter-classic-refund-policy.

Visit Seattle

Click the Visit Seattle link below for a list of restaurants, attractions, and shopping available in Seattle.
https://visitseattle.org/nhl-winter-classic/

Weather

Please check the weather forecast before arriving at T-Mobile Park and dress accordingly. Please note that umbrellas are allowed into T-Mobile Park but should not be opened inside the ballpark.

*Information is subject to change. Please check back for more information

NHL, the NHL Shield and the word mark NHL Winter Classic are registered trademarks and the NHL Winter Classic logo is a trademark of the National Hockey League. NHL and NHL team marks are the property of the NHL and its teams. © NHL 2023. All Rights Reserved.