What are Sabrebucks?
Sabrebucks is a Digital Loyalty Program provided by the Buffalo Sabres Ticket Office to Buffalo Sabres Full and Half-Season Ticket Members. The digital loyalty card is pre-loaded with an amount based on a percentage of a season ticket member's season ticket cost in US funds.
Who is eligible to receive Sabrebucks this year?
Full and Half-Season Ticket Members will be receiving a Sabrebucks Loyalty Card for the 2023-24 season.
How much will I be getting on my Sabrebucks?
All Full Season Ticket Members will receive a Sabrebucks Loyalty Card in the amount of 2% of their total season ticket cost. All Half-Season Members will receive a Sabrebucks Loyalty Card in the amount of 1% of their total ticket cost.
Where can I use my Sabrebucks?
The Sabrebucks Loyalty Card can be used at KeyBank Center. This includes the Sabres Team Store, at most concession stands, and at the Lexus Club. Some restrictions may apply.
How do I access Sabrebucks if I do not have a smartphone?
If you do not have access to a smartphone, please contact your Account Service Representative for accommodations.
Can I use Sabrebucks to purchase tickets to other events at KeyBank Center (Bandits, concerts, shows, etc.)?
No. The Sabrebucks Loyalty Card cannot be used to purchase tickets to other events at KeyBank Center. You may use the card at the Sabres Team Store, for food and beverage at concession stands, and at the Lexus Club.
Do I need to register my Sabrebucks?
No, you do not need to activate or register your Sabrebucks Loyalty Card prior to using it.
As a Canadian, what is the exchange rate on the Sabrebucks?
Sabrebucks will be loaded in U.S. Funds. Exchange rate is not applicable.
Does the Sabrebucks Expire?
Yes. 2023-24 Sabrebucks Loyalty Card will expire on June 30, 2024. Once the expiration date passes, any unused funds will not carry over to future seasons.
Can I transfer my Sabrebucks Loyalty Card?
No. The Sabrebucks Loyalty Card is non-transferrable.
ABOUT MY ACCOUNT:
How do I find out what balance I have on my Sabrebucks?
You can request a balance check at any concession stand or at the Sabres Store. After you make a purchase, the remaining balance on your Sabrebucks Loyalty Card will be printed at the bottom of your receipt.
Can I see my transaction history?
No. You may contact your Account Service Representative if you have any questions regarding your transaction history.
Can I purchase additional Sabrebucks?
No. Your Sabrebucks Loyalty Card cannot be reloaded.
What happens if I would like to return a purchase at the Sabres Store that I made using my Sabrebucks?
You will be issued a store credit. No returns on purchases made using a Sabrebucks Loyalty Card will be refunded in cash.
Can I replace my card if it expires?
No, any unused funds will not carry over.
I share my Buffalo Sabres ticket account with a partner; can I get that person a Sabrebucks Card?
No, Sabrebucks Loyalty Cards are only distributed to the primary Season Ticket Member on the account.
Is there a fee for using my Sabrebucks?
There is no fee to the cardholder to spend funds on the card.
ABOUT SECURITY:
What happens if my card is stolen?
Contact Buffalo Sabres Customer Service at 1-888-467-2273 if you believe your digital card has been lost, stolen, or compromised, and we will cancel your card and reissue you another one.
Who is responsible for the card value if my card is lost or stolen?
Sabrebucks should be treated just like cash. In the event the card is lost or stolen, you must report the card as missing. Any value used in the interim is the sole responsibility of the cardholder; you are responsible for any usage from the time the card is lost, to the time of reported loss. Any funds still in your card account will be transferred to your new replacement card.
