Welcome to Sharks Digital Collectibles!

This upcoming season 2023-24 season, fans can earn and collect exclusive Sharks Digital Collectibles by attending select games this season. Don’t miss out on these one-of-a-kind collectibles that will earn you the opportunity to unlock access to win additional special experiences.

The Sharks will be working with Ticketmaster and issuing attendance-based collectibles at the following home games at the SAP Center:

Saturday, October 14, 2023 – Los Tiburones

Saturday, November 4, 2023 – Sharks + Warriors Bay Area Unite

Saturday, November 25, 2023 – SJSharks Gaming

Thursday, December 21, 2023 – Happy Holidays

Saturday, January 27, 2024 – Pride

Saturday, February 17, 2024 – Lunar New Year 

Saturday, March 9, 2024 – Women of Teal

Saturday, April 13, 2024 – Fan Appreciation

What are Digital Collectibles?

A Digital Collectible or NFT (Non-Fungible Token) is a unique, digital item with authentic blockchain-managed ownership. This means a digital collectible can be confirmed as unique at any time by looking it up on the blockchain. Examples include digital art collectibles, virtual reality items, ownership records for physical assets, and more. Learn More.

What are the Sharks Digital Collectibles that are planned?

Fans who attend select San Jose Sharks games (reference full game list above) at SAP Center during the course of the regular season will be eligible to receive a digital collectible at no cost. The designs of tokens will vary, and each will have a special dedicated theme affiliated with the respective game.

Who is eligible to receive an attendance-based Sharks Digital Collectibles?

Each fan who scans into the SAP Center using a Ticketmaster SafeTix (secure barcode) ticket at eligible games will receive a digital collectible via email. However, please note one (1) Digital Collectible will be limited per Ticketmaster account regardless of how many tickets are on the individual's account.

Going to the game with friends or family who want their own digital collectibles? Before scanning your tickets into the game, send (transfer) each person their individual ticket to use on their own personal Ticketmaster account. When they scan their ticket from their account, they'll receive the commemorative token delivered to their email address too.

What if I miss a game and no one uses my ticket, do I still receive a Sharks Digital Collectible?

Each token is exclusively created for those who attend the game on each respective date. Hence, we strongly advise that if you are unable to attend, you transfer your ticket to someone who can go in your place.

What is the significance of collecting Sharks Digital Collectibles?

Do you know how people always say they were at the Game 7 comeback against the Golden Knights in 2019 or at Timo Meier's franchise-record five-goal game in 2022? Well, your Sharks Digital Collectible is authentic proof of displaying you were at the Shark Tank for some of the most historic nights of the season.

How do I receive and claim my Sharks Digital Collectibles?

Access to the digital collectible will be made available via a link emailed to eligible recipients following a qualifying entry scan. In order to access your collectible(s), please take the following steps:

1. Click through the "Accept" button in the email or navigate to https://sharks.ticketmastercollectibles.com/
2. Sign in using your Ticketmaster account
3. You will see your collectible(s), both newly received and existing, waiting for you in your collection

How quickly should I receive my Sharks Digital Collectibles after ticket scan at entry gate?

Your Sharks Digital Collectible will typically be delivered within 24 hours of the ticket scan.

I scanned my Sharks365 member entry card at gate entrance to SAP Center, how come I did not receive my Sharks Digital Collectible?

Sharks365 member entry cards do not contain the necessary data for live token distribution. All entry card admittance is tracked and a claim link will be emailed to you directly from Ticketmaster to accept your Digital Collectible within seven (7) days after game date.

My Ticketmaster digital ticket was scanned at gate entrance to SAP Center but I did not receive my Sharks Digital Collectible. Who do I contact?

Please contact Ticketmaster NFT Marketplace Support team at [email protected]and send a screenshot image of your digital game ticket within the email message.

How do I send my Sharks Digital Collectible to someone else?

When signed into your account and viewing your collection, click on the collectible you would like to transfer.

Click on the "Give" button, and when the modal appears, please enter the email address of your desired recipient, and then click the "Give" button once more to confirm the transfer.

Your recipient will receive an email notifying them that they have been sent a collectible. They will need to click the "Accept" button in that email and sign in with their Ticketmaster account in order to complete the transfer.

If your recipient does not accept the transfer, the collectible will remain under your ownership until they do.

What can I do with my Sharks Digital Collectible?

Collect - You can view your collection anytime. Plus there, will be opportunities to unlock Sharks-related rewards for those who collect multiple Sharks NFTs.

Share - You can share a link to your collectible on social media by using the "Share" button when viewing any of your collectibles. Show all of Sharks territory you were at the game!

Give - You can transfer your collectibles via email to any recipient of your choosing.

Sell - While we highly encourage you to keep and collect all your Sharks tokens in order to be eligible to unlock rewards in the future, as the owner of your digital collectible(s) you have the personal option to sell your tokens to fellow Sharks fans who may be interested in purchasing in the Sharks digital marketplace.

Who should I contact with additional questions regarding Sharks NFTs?

Please contact Ticketmaster NFT Marketplace Support team at [email protected].