WestJet NHL^® Fan Park

Hockey fans of all ages are invited to join the National Hockey League® (NHL®) and its corporate partners at WestJet NHL® Fan Park, the official fan festival of the 2023 Tim Hortons NHL Heritage Classic™. This FREE hockey festival is open on Friday, October 27th from 3:00PM - 9:00PM MTN & Saturday, October 28th from 12:00PM - 6:00PM MTN and located at the Fan Park @ ICE DISTRICT. WestJet NHL® Fan Park will offer fans family-friendly hockey interactive games and attractions, live music, special appearances, and the chance to take a picture with the Stanley Cup! Join the conversation on your favorite social media platforms by tagging your photos using #HeritageClassic.

NHL® Fan Code of Conduct

The NHL®, our Member Clubs, and our Players believe that the best hockey experiences happen in environments that are inclusive, safe, and respectful.

NHL® fans play an important role in shaping these environments through the manner in which they support their teams and express their passion for the game. In this regard, we expect that fans also fully support the values of respect, inclusion, and safety at all times through their words, actions, and interactions with other fans, arena staff, Club and event personnel, Players, Coaches and Officials while attending all NHL® games and events.

Respect: Fans are expected to show respect for the game-day experience of others. This includes by refraining from foul or obscene language or behavior and any other consistent and/or pervasive conduct that could negatively impact other fans’ enjoyment of the game.

Inclusion: We are committed to ensuring that all NHL® venues are inclusive and harassment-free environments for all fans. Language, gestures, behavior, clothing, signs, or other personal expressions that negatively reference or demean a specific race, ethnicity, gender/gender identity, sexual orientation, religion, disability status, or other identity-based characteristic will not be tolerated. Such conduct is strictly prohibited regardless of whether it directly or indirectly references a particular individual or a group of individuals.

Safety: The physical well-being of fans, Players, and arena staff is a top priority. Any disruptive, irresponsible, and/or illegal behaviors that threaten the physical well-being of others are forbidden. This includes participating in or instigating altercations (physical or verbal), throwing objects, or engaging in other inappropriate or destructive behaviors by reason of intoxication, chemical impairment, or otherwise.

Empowerment: If you experience or witness a violation of this Policy, we encourage you to promptly contact and advise a member of the guest services team or security personnel on-site at the event in question. NHL® fans themselves are often the ones who are best positioned to foster, create, and maintain respectful, inclusive, and safe environments. If fans “see something,” they should “say something.”

Anyone who is determined to have engaged in conduct contrary to the values of the League, its Member Clubs and/or its Players, and which otherwise violates this Policy, will be subject to penalties including, but not limited to: possible seat relocation, ejection, suspension and/or a lifetime ban from future NHL® events.

This Code applies at NHL arenas and all associated team premises, both indoors and outdoors, as well as at all League and/or Club sanctioned events.

Accessibility

• Commonwealth Stadium has limited accessible parking, available on a first-come, first-served basis. Accessible parking lots include Lot A (entrance at 112 Ave. & 90 St.), Lot B (west side), Lot C (south side), and Lot D (entrance on Stadium Road). Dedicated Accessible Transit Service (DATS) is welcome.
• Commonwealth Stadium is wheelchair accessible. There are accessible entrances located at Gates 2, 6 and 9. If you require elevator access from outside Commonwealth Stadium to the stadium concourse, please use Gate 11. The elevator is exclusively for patrons with accessibility requirements. The field seating level at Commonwealth Stadium is not accessible for anyone with reduced mobility and there will be no wheelchair access to the field level. Covered spectator spaces are available for wheelchair users; an attendant and two family covered spaces are available as well. Tickets must be purchased for these seating areas. Accessible washrooms and family change rooms are also available on the concourse.
• Assist will be supplying complimentary sensory kits on game day at Commonwealth Stadium. Fans can visit either the East (Section U) or West (Section H) Concourse Information Booth to pick up a free kit, while supplies last. The sensory kit is designed to reduce the stimuli specifically put off by hockey games with headphones and sunglasses, as well as items to help with self-regulation such as fidget toys, squishy pucks, and coloring activities.

Alcohol Policy

Alcohol policies are listed below for the WestJet NHL® Fan Park and 2023 Tim Hortons NHL Heritage Classic™:

• All fans purchasing alcohol must be at least 18 years of age and present a valid ID.
• No alcohol will be sold to fans who appear intoxicated.
• Guests will be limited to the sale of no more than two (2) alcoholic drinks per transaction.
• NHL reserves the right to cut off alcohol sales at its discretion.
• Fans who do not have proof of being at least 18 years of age may be ejected for possessing alcohol.
• Fans passing alcohol to minors will be ejected and subject to arrest.
• We reserve the right to refuse the sale of alcohol to any fan.
• Outside alcoholic beverages may not be brought beyond the security screening. Any attempt to bring outside alcoholic beverages into Commonwealth Stadium and/or the WestJet NHL® Fan Park will be considered a violation of the NHL® Fan Code of Conduct and may result in the fan being ejected, arrested or tickets being revoked.
• All alcohol sales within Commonwealth Stadium will be discontinued at the beginning of the third period.

Bag Policy

The following security requirements are applicable to patrons entering the 2023 Tim Hortons NHL Heritage Classic™:

• Large backpacks, coolers, or hard-sided bags are prohibited.

• Other bags larger than 4” x 6” x 1.5” are also prohibited.

• Parenting bags and medically necessary bags may be exempted from the foregoing size requirements at the discretion of NHL but must still be inspected.

The following security requirements are applicable to patrons entering the WestJet NHL® Fan Park:

Bags larger than 4” x 6” x 1.5” are prohibited. Parenting bags and medically necessary bags may be exempted from the foregoing size requirements at the discretion of NHL but must still be inspected. There will be no bag check available.

Banners/Signs

• Signs must be handheld, event-related, in good taste, and cannot obstruct another guest’s view or otherwise violate the Fan Code of Conduct. They may not contain commercial messages, logos or political endorsements, or profanity. They may not be hung from affixed stadium structures.
• Signs on sticks or poles, or constructed of wood or metal material, are also not permitted. NHL reserves the right to confiscate signs that are in violation of this policy.

Child Policy

• Children 24 months of age and under may enter Commonwealth Stadium without a ticket but MUST sit on the lap of an accompanying adult and not otherwise obstruct the view or comfort of any other guest. All children over 24 months of age MUST have a valid ticket for a specific seat location within Commonwealth Stadium.

Concessions

• Concessions are open once gates open at Commonwealth Stadium. Cash, credit or debit cards are accepted. Bank machines are located in the east and west pods.

Elevators

• There is an elevator located at Gate 11 to grant access from the ground level to the stadium concourse. No elevator access to the field level for any events.

Emergency/Evacuation

"If you see something, say something!"

• Should there be a need to evacuate Commonwealth Stadium for any reason, a message will be played on the PA system informing all how to safely proceed. Security, ushers, and EPS will work to make certain that everyone remains safe and makes their way to the designated areas depending on the severity of the emergency. Spectators will be called back into the stadium (seating) once the emergency has been resolved with the aid of PA announcement.

First Aid

• First Aid areas will be set-up at Commonwealth Stadium during the 2023 Tim Hortons NHL Heritage Classic™ and in the Fan Park @ ICE District during the WestJet NHL® Fan Park.
• If you require first aid, you can notify a Commonwealth Stadium or WestJet NHL® Fan Park staff member and they will radio for a First Aid attendant to provide assistance.
• There will be St. John Ambulance members on site inside Commonwealth Stadium at Gates 2, 6, and 9.

Gate Information

• Gates will open two hours prior to puck drop.

Lost and Found

• All lost and found items will be taken to the information desk at Commonwealth Community Recreation Centre after the 2023 Tim Hortons NHL Heritage Classic™. For questions about lost items, please ask any Commonwealth Stadium staff member.
• Lost and found for the WestJet NHL® Fan Park will be located at the registration and prizing tent. Please ask any staff members for assistance.

Lost Guests

• If a guest has become separated from his or her party, individuals looking for the lost guest should be escorted directly to the information booth, located on the east and west concourse of Commonwealth Stadium. If you find a lost person or lose a person, feel free to ask any Commonwealth Stadium staff member for assistance, or proceed to an information booth.

Merchandise

• Officially licensed NHL®-merchandise is available in Commonwealth Stadium and the WestJet NHL® Fan Park. Visit any one of these locations for the widest selection of 2023 Tim Hortons NHL Heritage Classic™ jerseys, apparel, hats, and souvenirs.

Mobile Entry

• Please access and download your ticket to your iPhone Wallet or Google Pay before heading to the 2023 Tim Hortons NHL Heritage Classic™. Please have your mobile ticket pulled up on your phone as you approach the ticket turnstile. If you need assistance with your mobile tickets on event day, please visit the ticket windows at any box office location. Proper photo identification is required to assist with any ticket resolution.