2024 NHL STADIUM SERIES™ (New York Rangers® vs. New York Islanders®) REFUND POLICY
ALL SALES ARE FINAL. REFUNDS ONLY ALLOWED IN THE LIMITED CIRCUMSTANCES SET FORTH BELOW.
The 2024 NHL Stadium Series™ game between the New York Islanders® and the New York Rangers® (the "Event") is scheduled to be held on February 18, 2024 ("Event Date") at MetLife Stadium in East Rutherford, New Jersey (the "Stadium"). The time and/or date of the Event may be rescheduled for any reason. If rescheduled, the Event will be held at the Stadium on the Event Date at an alternate time from the originally scheduled time, or on February 19, 2024 ("Alternate Event Date"), at a time to be determined. Event tickets issued for February 18, 2024 will be honored if the Event is rescheduled at the Stadium for either an alternate time on the Event Date or on the Alternate Event Date. Please note no refunds or exchanges will be issued by any Authorized Ticket Outlet (defined below), if the Event is delayed, postponed or otherwise rescheduled and played at the Stadium on the Event Date or Alternate Event Date.
The Event may be cancelled or altered (in whole or in part) at the discretion of the National Hockey League (the "NHL") for any reason, including, but not limited to, weather, public health and safety, or governmental order. All Event ticket sales are final, and no refunds or exchanges are permitted, save and except as expressly provided below. If the Event is cancelled or altered in such a way that the NHL, in its discretion, prohibits use of certain tickets for entry into the Stadium, a purchaser having purchased any such tickets from an Authorized Ticket Outlet (defined below) (each, a "Primary Ticket Purchaser") will be entitled to a refund from the applicable Authorized Ticket Outlet as its sole and exclusive remedy, and under no circumstances will be entitled to any special, incidental, or consequential damages. The foregoing is subject to the following terms and conditions:
- Primary Ticket Purchaser will receive a refund for the cancelled or altered Event (as provided above) directly from the Authorized Ticket Outlet used by such Primary Ticket Purchaser. "Authorized Ticket Outlets" for the Event are Ticketmaster, NHL, New York Islanders®, New York Rangers®, FEVO, and New Meadowlands Stadium Company, LLC. Anyone purchasing a ticket from a source other than an Authorized Ticket Outlet will not be entitled to a refund from any Authorized Ticket Outlet. Anyone purchasing a ticket from a source other than an Authorized Ticket Outlet must seek a refund, if applicable, directly from the party from whom any such ticket was purchased. Authorized Ticket Outlets will only refund the Primary Ticket Purchaser.
- Primary Ticket Purchaser should retain original purchased ticket(s) and a credit card receipt, and/or a receipt which verifies the purchase of such ticket(s) from the applicable Authorized Ticket Outlet.
- Primary Ticket Purchaser will be issued a refund of the ticket price paid by the Primary Ticket Purchaser to the Authorized Ticket Outlet for ticket(s), plus any fees, taxes, charges, processing fees, delivery fees, etc. charged at the time of purchase. In no event will any other amounts be refunded, unless required by applicable law.
- If a refund is issued in accordance with this policy, such refund will be issued using the same method of payment used for the original purchase from the applicable Authorized Ticket Outlet. For example, if a credit card was used to make the ticket purchase, then that same credit card will be credited for the refund.
In the event the game between the New York Islanders® and the New York Rangers® is rescheduled to be played in any venue other than the Stadium, Primary Ticket Purchaser is NOT entitled to receive a ticket to that game.
• Any ticket issued for the NHL Stadium Series™ game between the New Jersey Devils® and the Philadelphia Flyers® scheduled to be played on February 17, 2024 is not valid for entry to the Stadium in connection with the game between the New York Islanders® and the New York Rangers® whether played on the Event Date or the Alternate Event Date.
NHL and the NHL Shield are registered trademarks and NHL Stadium Series name and logo are trademarks of the National Hockey League. NHL and NHL team marks are the property of the NHL and its teams. © NHL 2023. All Rights Reserved.