Santa Sacks FAQ
What is a Santa Sack?
Santa Sacks contain Flyers tickets, an autographed puck, $25 food & beverage voucher, and bonus Wings tickets. Our “Ultra Pack” also contains an autographed mini stick and an additional $25 in food & beverage.
How much do they cost?
Cost varies depending which package and game you select.
How many Santa Sacks can I purchase?
There is no limit on the amount of Santa Sacks you can purchase. However, Santa Sacks are sold ONLY in quantities of 2 or 4.
How are Santa Sacks delivered?
There are no printed tickets. The ticket and food & beverage portion of Santa Sacks will be delivered direct to your account, while additional items will be shipped out to the address provided.
How do I access my tickets?
After purchasing, you will receive a confirmation email from Fevo. From there, you will want to log in to am.ticketmaster.com/spectacor/ with the email address you used to purchase. If this is your first time using Wells Fargo Center Account Manager, the system will recognize your email and prompt you to set up your account. After you’ve successfully logged in, your Flyers and Wings tickets can be accessed via the “My Events” tab.
The full Flyers mobile ticketing guide can be found here.
How do I access and redeem my food & beverage voucher?
Your food & beverage voucher will appear with your tickets in your Account Manager. The voucher will show under “Event Extras”. If the tickets have been added to Apple Wallet, click the "…" icon, and select “Pass Details”.
When opened, the voucher barcode can be scanned at any concessions stand at Wells Fargo Center. Each ticket on your account will have $12.50 in food & beverage value. The food & beverage voucher is only good for its corresponding Flyers game and can not be redeemed at any other Wells Fargo Center event.
A step-by-step guide can be found here.
When will the Santa Sacks be delivered?
Santa Sacks will be delivered 5-7 business days after the order is placed. Orders must be placed by December 16 to guarantee delivery by Christmas. The first shipment will go out on December 9.
What autographs are included in my Santa Sack?
Autograph pucks will be assigned randomly. If you purchase the Ultra Lower Level Package, you will choose between Matvei Michkov, Cam York, Tyson Foerster, and Jamie Drysale for your autographed mini stick.
Can the Wings tickets be used across multiple games this season?
No, the Wings tickets can be used for one game of your choosing.
Is the Santa Sack box pre-wrapped?
No, they are not pre-wrapped.
What if I need tickets to accessible seating?
For accessible seating questions, please call 215-389-9571.
Can I exchange my tickets to another game after purchase?
All purchases are final. There are no refunds/exchanges.
Can I buy a Santa Sack directly from the box office?
Santa Sacks can be purchased directly at the Box Office while supplies last on the following dates:
December 5, 8, 12,19, 21.
Can I transfer tickets to someone else?
Yes, you are able to transfer tickets to others.
How can I track my Santa Sack purchase?
For questions on tracking, please contact [email protected].
After checkout, am I able to purchase additional items like an autographed puck or food & beverage voucher?
No, items are only sold as a part of the ticket package.
When is the last day to purchase a Santa Sack?
The last day to purchase a Santa Sack is December 31
Other questions?
For any questions about setting up your Wells Fargo Center Account Manager or accessing your tickets or food & beverage voucher, please email [email protected] or call 215-218-7825.