ALL SALES ARE FINAL. REFUNDS ONLY ALLOWED IN THE LIMITED CIRCUMSTANCES SET FORTH BELOW.

The NHL Winter Classic® (the “Event”) is scheduled to be held on December 31, 2024 (“Event Date”) at Wrigley Field in Chicago, Illinois (the “Stadium”). The time and/or date of the Event may be rescheduled for any reason at the discretion of the National Hockey League (“NHL”). If rescheduled, the Event will be held at the Stadium on the Event Date at an alternate time from the originally scheduled time, or on January 1, 2025 (“Alternate Event Date”), at a time to be determined. Event tickets issued for December 31, 2024 will be honored if the Event is rescheduled at the Stadium for either an alternate time on the Event Date or on the Alternate Event Date. No refunds or exchanges will be issued by any Authorized Ticket Outlet (defined below), if the Event is delayed, postponed or otherwise rescheduled and played at the Stadium on the Event Date or the Alternate Event Date.

The Event may be cancelled or altered (in whole or in part) at the discretion of the NHL for any reason, including, but not limited to, weather, public health and safety, or governmental order. All Event ticket sales are final, and no refunds or exchanges are permitted, save and except as expressly provided below. If the Event is cancelled or altered in such a way that the NHL, in its discretion, prohibits use of certain tickets for entry into the Stadium, a purchaser having purchased any such tickets from an Authorized Ticket Outlet (defined below) (each, a “Primary Ticket Purchaser”) will be entitled to a refund from the applicable Authorized Ticket Outlet as its sole and exclusive remedy, and under no circumstances will be entitled to any special, incidental, or consequential damages. The foregoing is subject to the following terms and conditions:

• Primary Ticket Purchaser will receive a refund for the cancelled or altered Event (as provided above) directly from the Authorized Ticket Outlet used by such Primary Ticket Purchaser. “Authorized Ticket Outlets” for the Event are, inclusively, Ticketmaster, NHL, Chicago Blackhawks®, St. Louis Blues®, FEVO, and The Chicago Cubs Baseball Club, LLC. Anyone purchasing a purported ticket from a source other than an Authorized Ticket Outlet will not be entitled to a refund from any Authorized Ticket Outlet. Anyone purchasing a purported ticket from a source other than an Authorized Ticket Outlet may only seek a refund, if applicable, directly from the party from whom any such ticket was purchased. Authorized Ticket Outlets will only refund the Primary Ticket Purchaser.
• Primary Ticket Purchaser should retain original purchased ticket(s) and a receipt which verifies the purchase of such ticket(s) from the applicable Authorized Ticket Outlet.
• Primary Ticket Purchaser will be issued a refund of the ticket price paid by the Primary Ticket Purchaser to the Authorized Ticket Outlet for ticket(s), plus any fees, taxes, charges, processing fees, delivery fees, etc. charged at the time of purchase. In no event will any other amounts be refunded unless required by applicable law or the applicable payment network rules.
• The Authorized Ticket Outlet will issue any refunds permitted under this policy to the same method of payment used by the Primary Ticket Purchaser for the original purchase (for example, if a credit card was used to make the ticket purchase, then that same credit card will be credited for the refund).Notwithstanding the foregoing, the Authorized Ticket Outlet reserves the right, in its sole discretion, to issue the refund to an alternative payment method to the extent permitted by payment network rules given the facts and circumstances surrounding the refund (for example, if the credit card used for the initial ticket purchase is no longer active).

NHL, the NHL Shield and the word mark NHL Winter Classic are registered trademarks and the NHL Winter Classic logo is a trademark of the National Hockey League. NHL and NHL team marks are the property of the NHL and its teams. © NHL 2024. All Rights Reserved.