4 NATIONS FACE-OFF (BOSTON) REFUND POLICY
ALL SALES ARE FINAL. REFUNDS ONLY ALLOWED IN THE LIMITED CIRCUMSTANCES SET FORTH BELOW.
The 2025 4 Nations Face-Off, a seven-game international ice hockey tournament (the “Event”), jointly organized by NHL IHT US, LP and NHLPA WORLD CUP LIMITED PARTNERSHIP (collectively, “4NF”), consists, in part, of three (3) games (each, a “Game”) scheduled to be played at TD Garden (the “Arena”) between February 16, 2025 and February 22, 2025 (the “Event Period”) as follows:
Mon., Feb. 17, 1:00 pm ET - CAN vs. FIN
Mon., Feb. 17, 8:00 pm ET - SWE vs. USA
Thur., Feb. 20, 8:00 pm ET - CHAMPIONSHIP GAME*
between the two teams with the best record in round robin play
Tickets to any Game (each, a “Ticket”) may be sold individually or in a “strip” (i.e., one (1) Ticket for all three (3) Games scheduled to be played at the Arena) through Ticketmaster (i.e.,* Account Manager or Ticketmaster.com), Boston Bruins, FEVO and/or 4NF (each, an “Authorized Ticket Outlet”).
Only the person who purchases valid Tickets from an Authorized Ticket Outlet (a “Primary Ticket Purchaser”) may seek a refund under this policy. Neither 4NF nor any Authorized Ticket Outlet shall have any obligation to any other person pursuant to this policy, regardless of whether such person is a Ticket holder or recipient, or a purchaser of Tickets from another outlet or source.
Please note that any Game may be cancelled or altered (in whole or in part) at the discretion of 4NF for any reason, including, but not limited to, weather, public health and safety, or governmental order. The time and/or date of any Game may also be changed for any reason at the discretion of 4NF. If rescheduled, such Game will be held at the Arena either at a different time than set forth above on the originally scheduled date (the “Event Date”) or at any time on another date during the Event Period (an “Alternate Event Date”) and the originally issued Ticket will provide admission to the rescheduled Game. No refunds or exchanges will be issued by any Authorized Ticket Outlet, if a Game is delayed, postponed or otherwise rescheduled and later played at the Arena on the Event Date or an Alternate Event Date. No part of the price paid by the Primary Ticket Purchaser to the Authorized Ticket Outlet will be refunded or credited for failure to use the Ticket to attend any rescheduled Game on the Event Date or an Alternate Event Date.
All Ticket sales are final, and no refunds or exchanges are permitted, save and except as expressly provided below. If any Game is (i) cancelled, (ii) played in a different venue than the Arena, or (iii) altered in such a way that 4NF, in its sole discretion, prohibits use of certain Tickets for entry into the Arena, a Primary Ticket Purchaser will be entitled to a refund from the applicable Authorized Ticket Outlet as its sole and exclusive remedy, and under no circumstances will be entitled to any special, incidental, or consequential damages. The foregoing is subject to the following terms and conditions:
- Primary Ticket Purchaser will receive a refund for the cancelled or altered Game (as provided above) directly from the Authorized Ticket Outlet used by such Primary Ticket Purchaser. The applicable Authorized Ticket Outlet will only refund the Primary Ticket Purchaser. Any person who purchased a Ticket from a source other than an Authorized Ticket Outlet will not be entitled to a refund from any Authorized Ticket Outlet. Such person will need to seek a refund, if applicable, directly from the party from whom any such Ticket was purchased.
◦ With respect to any Ticket(s) purchased by a Primary Ticket Purchaser from an Authorized Ticket Outlet as part of a strip for which any Game is cancelled, relocated or altered, a pro rata portion of the total price paid for such strip (i.e., one-third (1/3) if one of the three Games is not played) will be refunded in accordance with this policy.
- Proof of Ticket purchase from an Authorized Ticket Outlet is necessary to claim any refund. Primary Ticket Purchaser should retain original purchased Ticket(s) and a receipt which verifies the purchase of such Ticket(s) from the applicable Authorized Ticket Outlet.
- Primary Ticket Purchaser will be issued a refund of the Ticket price paid by the Primary Ticket Purchaser to the Authorized Ticket Outlet for such Ticket(s), plus any fees, taxes, charges, processing fees, delivery fees, etc. charged at the time of Ticket purchase. In no event will any other amounts be refunded unless required by applicable law or the applicable payment network rules.
- The Authorized Ticket Outlet will issue any refunds permitted under this policy to the same method of payment used by the Primary Ticket Purchaser for the original purchase (for example, if a credit card was used to make the Ticket purchase, then that same credit card will be credited for the refund). Notwithstanding the foregoing, the Authorized Ticket Outlet reserves the right, in its sole discretion, to issue the refund to an alternative payment method to the extent permitted by payment network rules given the facts and circumstances surrounding the refund (for example, if the credit card used for the initial ticket purchase is no longer active).
Please note that team rosters and line-ups are subject to change. The number of periods in a regulation Game shall be determined by 4NF and may be shortened in accordance with Event rules.
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