Member Central FAQs- Misc.

How do I get access as a member to experiences such as the Zamboni or tunnel team?

We do offer access to book experiences through our customized membership gifting program, Loop and Tie. This is available on a first-come, first served basis based on tenure and membership package. Throughout the season, we will have some experiences available on a game-by-game basis. Please contact your executive regarding availability.

What is the difference between a ticket pack item and a giveaway item?

A ticket pack item is a limited-edition item tied to a special theme/heritage night. Tickets must be purchased under a specific offer to receive the promotional item. Examples of ticket pack items include all heritage nights and sports night items.

For season ticket members, all ticket pack items are available to secure without purchasing into the specific ticket offer. Members can secure their desired ticket pack item in their Fan Account under the “offers” tab.

A giveaway item is given to a specific number of game attendees (i.e.: First 10,000 fans). We also offer all-arena giveaways as well. All ticket purchasers are eligible for giveaway items for that specific game day. Check out our promotional schedule here: lakings.com/tickets.