Know Before you Go | Pittsburgh Penguins

To make the most of your game day experience, be sure to download the Penguins app for ticket management, mobile concession ordering, team roster, an interactive amenities map and more!

Mobile Ticketing

PPG Paints Arena is a mobile-only facility. For game entry, a mobile ticket must be displayed on a smartphone. Ticket buyers and fans that received forwarded tickets can access their tickets by visiting www.pittsburghpenguins.com/myaccount or the Penguins app.

All mobile tickets will feature a rotating barcode. As a result, camera screenshots or paper printouts will not work. If you place your digital ticket in your Apple wallet, no barcode will be visible - however, the scanners will detect it! If you do not have a mobile ticket for entry, you will be directed to the DICK'S Sporting Goods Box Office inside the Highmark Gate for assistance.

Mobile Ticketing Information

Bag Policy

No bags will be permitted in PPG Paints Arena. Exceptions after inspection will be made for medical bags, diaper bags and wristlets or wallets (larger than 4” x 6” x 1.5”). If carrying an item that requires screening, please be sure to enter the designated door at each gate.

Cashless Concessions

PPG Paints Arena is a cashless venue. Credit and debit cards as well as Apple/Google Pay are accepted. Reverse ATMs are available to convert cash to a prepaid debit card.

Get Connected with Xfinity

Stay connected all game long with complimentary arena Wifi, presented by Xfinity. Select XfinityWifiAtPPGPaintsArena from your available networks and enjoy fast, reliable coverage throughout PPG Paints Arena.

Ride with Lyft

Let Lyft be your ride to the action! As the Official Rideshare Partner of PPG Paints Arena, we're here to make getting to and from the event easy. New to Lyft? Use code PPGPAINTS for 50% off your first 2 rides (up to $10/ride). Subject to Lyft Terms.

Ride with Lyft

Prepaid Parking

Secure parking in advance! Visit ParkWhiz to view availability for PPG Paints Arena events.

Book Parking with ParkWhiz

Commemorative Tickets

Commemorate your game day with a keepsake ticket, customized with your game date and seat location! Pick your favorite design here.

Purchase Commemorative Tickets

Hockey Etiquette

As a show of hockey etiquette, and as a courtesy to others, we ask that you wait until there is a stoppage of play before leaving or returning to your seat. Also, please refrain from leaning forward, as it may obstruct the view of others seated behind you.

For the comfort and safety of your fellow fans, please keep aisles clear. Standing behind the last row of seats is prohibited unless designated by a Standing Room Only ticket.

Official NHL Fan Code of Conduct Policy

The National Hockey League and its Member Clubs are committed to creating a safe and comfortable environment and enjoyable entertainment experience. NHL fans have a right to expect an environment in which they will be treated in a consistent, professional and courteous manner by all arena, team and National Hockey League personnel. The Players and Officials have the same rights. See full Fan Code of Conduct.

View Fan Code of Conduct