What games are available for redemption?
Games are based on ticket availability and are subject to change without notice. Please click the REDEEM TICKETS button to view available games. Early redemption is STRONGLY encouraged.
My family has several children in the PPS All-Stars Program. Can we sit together?
Yes, during the redemption process, select the total number of tickets required. On the checkout page, enter a unique code for each child. Multiple codes can be stacked! Each student is eligible for two complimentary tickets.
If I purchase additional tickets, will they be near the complimentary tickets?
To ensure tickets are grouped together, additional tickets should be purchased at the time of the complimentary ticket redemption. Note, tickets are subject to availability and may not be available in groupings of 4, 6, or 8 tickets.
My family requires accessible seating. What should we do?
To request wheelchair accessible or limited mobility seating, please contact the Pittsburgh Penguins Customer Service Department at 412.642.1842 or [email protected]. Accessible seating is extremely limited and available on a first-come, first-served basis.
If I cannot see my Penguins tickets in My Penguins Account, what should I do?
To view your tickets, you must log in with the email address used during the redemption process. If you do not have a Ticketmaster account, one must be created. Downloading the latest version of the Pittsburgh Penguins app is also encouraged. If you still do not see the tickets, please contact the Pittsburgh Penguins Customer Service Department at 412.642.1842.
Is parking available at PPG Paints Arena?
On game nights, parking is available for purchase in surface lots near PPG Paints Arena. For a PPG Paints Arena parking map and pricing, please click here. For other downtown parking options, visit Pittsburgh Downtown Partnership's parking resources page.
Can my child bring his/her bookbag to the game?
Bags are not permitted in PPG Paints Arena. Exceptions, after inspection, will be made for medical bags, diaper bags, and wristlets or wallets no larger than 4"x6"x1.5".