Red background with the words "Arena Hub" in white and gold beside a large Ottawa Senators logo.

GETTING HERE

An update released by the NHL restores logout functionality in My Sens Account within the NHL app. To update your app and access logout functionality:

  • Visit App Store and locate the NHL app

  • Click Update to install available update

  • Once installed, open app and as required follow the steps to follow/favourite the Sens
    • Note: to favorite the sens click More in the bottom task bar, then the settings dial upper right, then default tab
  • Under Tickets/Manage Tickets on the Sens page access My Sens Account
  • Logout functionality now appears in the upper righthand corner

If planning to utilize My Sens Account through the NHL app, we recommend you take these steps in advance of your arrival at Canadian Tire Centre to expedite your ticket access/entry.

What time will doors open for playoffs?

Two hours before puck drop.

Will the cost of parking change for the playoffs?

For round 1, presented by Bell, parking prices are not changing. For the most up to date parking information, visit Canadian Tire Centre website, or click here.

Will there be plaza activity/Red Zone for pregame?

Yes, the CIBC Red Zone will open one hour prior to doors (3 hours prior to puck drop), time may change, please read your pre-game email for most up to date information regarding the Gate 1 Plaza.

There will be the Sens Beer Garden, with food & beverage available to purchase. The CIBC Red Zone will also feature live entertainment, photo stations, games, face painting, and other activations!

Where can I find more information on the Senators 2025 Stanley Cup Playoffs?

You can visit our FAQ available here!

Image of a taxi sign outside the Canadian Tire Centre with the words "Public Transportation" in white letters.
Photo of Ottawa Senators fans posing with the Sens sign outside the Canadian Tire Centre with the words "Directions" in bold white letters.
Photo of the Canadian Tire Centre parking lot with the word "Parking" in bold white letters.

AT THE RINK

Photo of fans sitting at the bar of Bert's Bar at the Canadian Tire Centre with the word "Restaurants" in white letters.
Wide shot of a hockey game taking place at the Canadian Tire Centre with the words "Arena Map" in bold, white letters.
Photo of a buffet display with the word "Concessions" in white letters.
Photo of two young men and two young women wearing Ottawa Senators merchandise with the words "Sens Store" in white letters.
Photo of the ice at the Canadian Tire Centre with the words "Premium Rentals" in white letters.

ASSISTANCE

Photo of Tim Stützle and Jake Sanderson standing with two kids on the ice at the Canadian Tire Centre during the anthem with the words "A-Z Guide" in bold white.
Photo of a Canadian Tire Centre staff member handing a young fan a pack of hockey cards with the words "Guest Services" in white letters.
Photo of the front of the Canadian Tire Centre with the words "View Policies" in white letters.