How can I check my resale credit?
  1. Sign in to your Dallas Stars Online Account Manager on a web browser using the email address associated with your ticket account.
  2. Select your name in the top right corner of the home page and click "Account Activity".
  3. There you will see a resale credit section showing your current balance.

Viewing resale credit is not currently available on the Dallas Stars Mobile App.

Can I exchange my tickets? How do I do this?
  1. Sign in to your Dallas Stars Online Account Manager on a web browser using the email address associated with your ticket account.
  2. Click "Select" on the game you wish to exchange.
  3. Click "More" and select "Exchange".
  4. Check the boxes next to the seats you wish to exchange out of.
  5. Click "Continue" on the bottom right-hand corner of the screen.
  6. Select the game you wish to exchange into.
  7. Select the seats you would like to move into and select "Add to Cart".
  8. Hover over (or tap) the cart button at the top right-hand side of the screen and click "Continue"/
  9. Review the exchange information and select "Confirm" on the right-hand side of the screen.

If there is an upgrade in game tier or seat price point you will need to enter in your card information for the upgrade. Your card will be charged at the time of the exchange.

How can I donate my tickets if I can't make it out to a game?

Use your Dallas Stars Online Account Manger to donate your ticket to Vet Tix or the Dallas Stars Foundation up to 24 hours prior to puck drop.

  1. Log into Dallas Stars Online Account Manager on a web browser using the email address associated with your ticket account.
  2. Select "Manage Tickets" to view your games.
  3. Click "Select Event" for the game you wish to donate tickets for.
  4. Tap the "More" button in the upper right-hand corner to view the "Donate" button.
  5. Click the "Donate" button to move forward.
  6. Check the boxes next to the seats you wish to donate and click ‘Continue’.
  7. In the drop down option select your charity and select "Continue" to transfer your tickets.

The donate ticket function is not currently available on the Dallas Stars Mobile App but can be accessed via a web browser on any phone, tablet, laptop, or computer.