"The Caniacs are the backbone of our franchise, and we are thrilled to welcome them back to PNC Arena," said Waddell. "Our staff has worked extremely hard to put protocols in place to protect the health and safety of our fans, as well as our players and staff. We want to express our gratitude to Governor Cooper, Dr. Mandy Cohen and the N.C. Department of Health and Human Services for working with us to finalize this plan, and for their diligent work to keep the citizens of our state safe throughout the pandemic."
All persons entering PNC Arena will be required to wear a two-ply cloth mask or face covering that covers both the mouth and nose. Gaiters, bandanas, and masks with valves or vents will not be permitted as face coverings. Masks may only be removed to actively consume food and beverage while in the guest's ticketed seating area. All ticketing, parking, concessions and merchandise will be cashless. Purchases can be made with a debit card or credit card. Apple Pay and Google Pay are also accepted at concessions stands and The Eye team store. Limited grab-and-go food and beverage items will be available for purchase.
All seats will be grouped in pods separated by a minimum distance of six feet. Information regarding the ticket purchasing process will be announced prior to tickets going on sale and Season Ticket Members will have priority access to available tickets. All tickets will be mobile only. Paper tickets will not be accepted. Tailgating will not be permitted. Parking lots and doors will open one hour prior to game time. There is a No Bag policy. Exceptions apply to medical bags, diaper bags and clutches no larger than 4.5" x 6.5". Permitted bags must enter the south entrance for x-ray screening.
High-touch surfaces will be sanitized frequently before, during and after each event. Touchless hand sanitizers will be available throughout the venue. All seating areas will be sanitized using electrostatic sprayers and an EPA-approved disinfectant spray following each event.
Learn more about enhanced guest safety guidelines at PNC Arena
