General Ticketing Questions
How can I purchase tickets for a Hurricanes home game?
- Click here to learn about all the options for securing tickets to an upcoming Hurricanes game.
How will I receive the tickets I purchased?
- You can access your tickets on your mobile device. Click here to learn more about how mobile ticketing works at Lenovo Center.
Can I transfer and/or resell my tickets?
- Yes, you can transfer and/or resell your tickets if needed. Your seats can be managed via your Hurricanes Account Manager.
How do I purchase premium tickets in a suite or loge box?
Click here to learn more about premium ticket opportunities, or email our premium sales department to speak to a representative about availability.
How do I purchase group tickets?
Click here to learn more about group ticket opportunities, or click here to fill out an interest form and our group sales team will be in touch with you soon.
Game Experience Questions
What is the current bag policy for Canes games?
Approved bags must be 4.5" x 6.5" in size, such as a small clutch. Clear bags, parenting bags and medical bags are permitted and required to pass through an X-ray machine prior to entry. Click here for more information about Lenovo Center's bag policy.
Can we use cash at games?
Lenovo Center is cashless, including parking. Credit and debit cards are accepted. Fans may also pay with Apple Pay and Google Pay at concessions and Carolina Pro Shop team store.
Where can we park?
Paid parking is available around Lenovo Center and must be paid with a debit/credit card. Pre-paid parking and other transportation & parking info can be found here.
Is tailgating permitted?
Tailgating is permitted and encouraged! Parking lots open three hours prior to game time. Please familiarize yourself with Lenovo Center's tailgating regulations before your next visit.
Can I bring in my own food and/or beverage(s)?
No external food or beverages will be permitted inside PNC Arena.
Will the Carolina Pro Shop team store be open?
The Carolina Pro Shop team store will be open during all home games and can only be accessed from inside Lenovo Center. No guests will be permitted to enter via the exterior doors. Carolina Pro Shop only accepts credit and debit cards for payment.
Can I bring banners or signs into Lenovo Center?
Signs are permitted during Carolina Hurricanes games as long as they fall within the following guidelines:
- The sign/banner does not impair the view of any guest in the building or block any existing signage or vent. Size of sign must be appropriate type and size to enter into the arena and seating.
Max size = 3’ x 2’ - Information contained on the sign/banner cannot contain personal information, be construed as vulgar, offensive, graphic, or outside of what the community standard would consider in “good taste.”
- Signs/Banners are not permitted to be hung anywhere inside the arena.
- Be prepared to return an unauthorized sign/banner/stick to your vehicle.
Please review Lenovo Center's policies for further information.