Frequently Asked Questions
How does the Season Waitlist work?
By placing a $100 per seat deposit, you will be added to our season ticket waitlist. This guarantees your spot in line to purchase season tickets once they become available. Your $100 per seat deposit will be applied to your purchase of season tickets when that time comes.
How many seats can I place a deposit on?
Max of 4 seats.
Does my deposit guarantee me season tickets?
No. Your deposit guarantees your spot in line to purchase season tickets once they become available.
Which seating categories will I be offered?
Season Tickets are not guaranteed and will be based on availability. In the event we do not have season tickets available to offer you for the 2025-26 Season, your deposit and spot on the waitlist will remain for the 2026-27 season. If seats do become available for your spot on the waitlist, you will not be guaranteed any specific seating level, seating category, section, row or seat. You will be offered whatever seating options are available at that time.
When will Season Ticket Memberships be made available?
We do not have an exact date on when season tickets will be offered, if available. However, this process will take place towards the end of the 2024-25 season.
What happens when seats become available for my spot on the waitlist?
A sales representative will contact you and present you with the seating options that you will be able to choose from and all other details regarding those options such as pricing, payment options, benefits, etc.
What if I do not accept the seats that are offered to me?
If you decline the options offered to you, you will forfeit your current position on the waitlist and your new position will be reassigned to the date in which you declined the offered seats.
Can I resell tickets should I be granted the opportunity to purchase season tickets?
Season Ticket Members are permitted to resell up to 25% of their tickets. Any reselling above 25% would be in violation of the Carolina Hurricanes Ticket Resale Policy that can be found on the Terms & Conditions.
What is the cost for Season Tickets for the 2025-26 Season?
Pricing for the 2025-26 Season has yet to be determined.
What happens to my deposit if I change my mind and no longer want to purchase Season Tickets?
If your situation changes and you decide that season tickets are no longer of interest for whatever reason, you can contact your sales representative or [email protected] to request a refund on your deposit.
I am a current season ticket member. Do I need to place a deposit for the waitlist?
No. All current season ticket members will keep their priority date for the following season and will have the ability to renew, upgrade, relocate or add-on seats during the renewal process before members on the waitlist, based on availability.